Symitry Ltd have access to a wide network of experienced engineers available 24/7.
All major vendors’ products are covered including many ‘end of life’ products that are no longer able to be supported directly by the vendor.
Our customers usually find that maintenance services through Symitry Ltd are both more cost effective than vendor support and more convenient with a single consolidated contract, single point of contact and UK call centre.
- UK, Ireland and mainland Europe coverage (Through partners worldwide support can be offered)
- A dedicated Service Desk Analyst as a customer’s single point of contact
- Network & server support
- Guaranteed response within defined service level agreement
- Nationwide spares locations
- Large network of skilled and accredited field based engineers
- 24/7 Service Desk and call logging facility
- Service Delivery Management
- Remote and onsite troubleshooting services
- Our wide network of engineers all hold the necessary accreditations in leading-edge technologies and legacy equipment enabling Symitry Ltd to support multiple vendors and technologies.
At Symitry we’re committed to providing our customers with the highest levels of service and support