Unified communications

The ability to communicate internally and externally is the lifeline of any business.

If your business depends today on desk telephones connected to a PBX (that on-premises telephone system on the wall or in a server room in your building) then perhaps now it’s time to think about replacing this aged technology with a cloud-based telephony service.


In a time when customers are rightly demanding better service and an extra special experience from their suppliers. We know first hand, that the use of a best-of-class Unified Communications platform that brings together Telephony, Conferencing, Instant Messaging/chat, Screen Sharing, and Whiteboarding as well as video conferencing and tight integrations into your business systems, can help set you apart from your competition.

Find out how we can help. 

 

With literally hundreds of providers in the market, it could potentially be a real headache as well as being both time and resource-consuming, finding the right technology and supplier for your business.

Symitry can assist you in firstly understanding how impactful a UCaaS strategy can be for both engaging colleagues, as well as the benefits for enhancing customer experience. Plus, we can assist and manage the identification of the technologies and suppliers for your business needs.

With access to the entire best of class Unified Communications Supplier ecosystem both in the UK, Europe, and across the world. We believe we are your whole market guide for the selection of the right technology and supplier for your needs.

 

Symitry can advise on

  • How Unified Communications in the cloud can enhance internal and external Customer Experience (CX) as well as maintain minimal operational cost

  • Where and how integrations into your business system can aid productivity and improve CX

  • The features for a UC platform that your organisation can benefit from and where required a customer support platform providing contact centre capability and how these can enhance your communications strategy

  • Consideration for your business strategy and the most impactful use of UC technology to assist your aspirations

 

Then we will

  • Make an introduction to the most appropriate of suppliers and as your advocate, manage their introduction so as to ensure that they deliver the most appropriate and best available solution for your own particular needs

  • Accompany you along the journey, managing the identification and introduction of suitable suppliers, production of technical and commercial proposals, as well as the eventual evaluation and recommendation for the optimum solution and supplier or for your organisation’s needs

  • Stay with you long after the ink on the service agreement has dried, to make sure that your adoption of the new technology is successful

Want to know more? Why not download our ‘Unified Communications Demystified’ brochure for further reading.